Frequently Asked Questions

Scentience is a premium fragrance brand dedicated to creating luxurious Extrait de Parfum fragrances that combine quality craftsmanship, elegant design, and unforgettable scent experiences.

Extrait de Parfum is one of the highest concentrations of fragrance, offering a richer scent profile and long-lasting performance compared to many other perfume types.

We believe fragrance should leave a lasting impression. That's why every Scentience fragrance is crafted as an Extrait de Parfum for a richer and more refined scent experience.

Our focus on Extrait de Parfum formulations, premium ingredients, small-batch production, and careful quality checks helps us create fragrances designed to feel luxurious from the first spray to the last note.

Yes. Every fragrance is produced in carefully managed small batches to maintain consistency, freshness, and attention to detail.

Producing in small batches allows us to carefully monitor quality, maintain consistency, and ensure every bottle meets our standards before it reaches you.

Yes. Our fragrances are blended in controlled batches and bottled with care to help preserve their quality and consistency.

Yes. Scentience does not test its finished fragrances on animals.

Performance varies based on skin type, weather, and application. Our fragrances are designed to provide long-lasting wear, with up to 10 hours on clothes under normal conditions.

Absolutely. Whether you're heading to work, attending a celebration, or enjoying a casual outing, our collection is designed for both everyday elegance and special occasions.

Since Extrait de Parfum is highly concentrated, 2–4 sprays are usually enough for most occasions.

Spray on pulse points such as your neck, wrists, behind the ears, and inner elbows. Avoid rubbing the fragrance after application.

Every fragrance unfolds in stages. You'll first notice the top notes, followed by the heart notes, and finally the rich base notes that stay with you the longest.

Not always. Skin chemistry, body temperature, weather, and environment all influence how a fragrance develops.

Store your perfume in a cool, dry place away from direct sunlight, heat, and humidity to help maintain its quality.

Yes. You can layer compatible Scentience fragrances to create a scent that's uniquely yours. We recommend starting with lighter fragrances and adding deeper, richer scents gradually for a balanced result.

Slight variations in fragrance colour can occur naturally due to the ingredients used or normal batch-to-batch differences. These minor colour changes do not affect the fragrance's quality, performance, or longevity.

For hygiene and quality reasons, opened or used perfumes cannot be returned. Please refer to our Return & Refund Policy for complete details.

Orders are typically processed within 1–2 business days. Delivery times may vary depending on your location. Once your order is shipped, you'll receive tracking details by email or SMS.

Yes. We deliver Scentience fragrances across India through our trusted delivery partners. Shipping timelines may vary depending on your location.

Once your order is shipped, you'll receive a tracking link via email or SMS. You can also visit our Track Your Order page on the Scentience website and enter your order details to check the latest delivery status.

You can reach us through our Contact Us page or email our customer support team. We're happy to assist with product recommendations, order updates, or any questions you may have.

Explore our collections for Him, Her, and Unisex, and read each fragrance's notes and scent profile to find one that matches your style and preferences.

Yes. Scentience fragrances come in premium packaging, making them a thoughtful gift for birthdays, anniversaries, festivals, and other special occasions.

To ensure you receive a genuine Scentience product, purchase only through our official website or authorized sales channels. Authentic products are delivered in our signature packaging and undergo quality checks before dispatch.